I transitioned from leading projects to leading a UX team in 2020. The projects on this page include those where I executed the UX of the work as well as those where I led the team doing the work. I’ve also included examples of process development such as audit methodology, UX briefs/frameworks and a content strategy framework.
Projects & Interfaces
Flexible Internet Plan Checkout
Cox Communications, 2021
Personalized Support
Cox Communications, 2020
Move My Service
Cox Communications, 2019
Robocalls From Humans
Team Gleason, 2018
Process & Deliverable Development
XQ Audit
2020-2021
Page Blueprinting
2020