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Mary Fran Wiley's logo is a lockup of a shape made of the M&W in her name with a flower inside and her name to the right. It also includes her tagline "design for humans"

Mary Fran Wiley

Experience Design Leader

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Explore my most recent experience design (UX, UI, CX & service design) work

Password for locked projects available upon request.

Image of a man demonstrating mobile service tools as part of a service design workshop

Mobile Service Updates

Ford, 2022

service design (cx)

Image of a man demonstrating mobile service tools as part of a service design workshop

Remote payment

Ford, 2021

service design (cx), ux,

A view of a TV and someone's feet on a table in the foreground

Flexible checkout

Cox, 2021

ux

Man working in support call center

Personalized Support

Cox, 2020

ux

Person using touch screen interface

Page Blueprinting

FCB, 2020

ux, content strategy, process

Move my service

Cox, 2019

ux

Man working in support call center

XQ Audit

FCB, 2019

ux, process

Keep my Voice

Team Gleason, 2018

ux, concepting

Looking for my other creative works?

Photography & fine art portfolio is coming soon.

Mary Fran Wiley

Copyright © 2025 ยท Yes, Mary Fran is my first name. But who is Aoife?