My work is an experience design smorgasbord fueled by insatiable curiosity and a love for human behavior.
Whether it’s working with a team to build an accessibility strategy, solving complex e-commerce problems or working through multiple modalities for a hybrid digital-physical experience, you’ll find me digging and leading teams through the design innovation cycle.
Selected works
Maturing AI Accessibility
An analysis of a product team’s accessibility standing and strategy for a more inclusive product & team.
A11y
Strategy
Mobile service redesign
Redesigned & updated Ford’s Mobbile Service offering for a post-pandemic world.
Service Design
CX
Remote payment
A tool to accept payment for vehicle services outside of dealership service departments.
UX
Strategy
Usability Scores
A framework for scoring usability and benchmarking a competitive set.
UX
Strategy
Flexible Telecom Shopping
Designed a checkout that made buying internet, cable & phone services easier.
UX
Content Strategy
Disability Campaign
Designed a disability simulation to generate emails to congress in support legislation. Award-winning work.
UX
UI