Expert Experience Design and Accessibility Professional
I’m Mary Fran, an award-winning, experience design (UX/CX/service design) leader & creative technologist with 14 years of experience working on the world’s most famous brands.
Speaking & Training
Does your team need a bit of inspiration? Or to learn about accessibility & inclusive design? I’m available to speak to your organization.
Consulting
From half-day workshops and heuristic analysis to full projects, I have an offering for you.
Exclusivity
I’m open to joining the right team and am available for exclusive bookings beginning mid-October.
Hello! I’m Mary Fran and I’m on a mission to human-optimize the world. I’m a Creative Director, Experience Design based in Chicago (arguably the best city in the world) where I’ve had the opportunity to work on brands of all sizes and won awards for innovative digital experiences. I have a degree in French & International Marketing, but I’ve been designing & building digital experiences since the days of Netscape and Webmasters.
I’ve spent my career applying human-centered design principles to everything from simple websites for small businesses to scalable omni-channel services/experiences for global companies. But it was a car accident early in my career that led to my mission to “human-optimize” experiences.
I was in an accident in 2008 and had to re-learn how to navigate my life…in a world that wasn’t designed for me. It was a wake-up call to the importance of true accessibility. While I can’t build better buildings, I can improve every experience I work on by pushing to be as inclusive as possible.