False Advertising
Dear XO Communications / Concentric Hosting,
When you say that you support WordPress, make sure you tell your customers that you support only a very old version with a giant security hole. And that if you want to use a more recent version you have to pay someone there to make a recent, stable version work because you have limited your customers options so greatly when it comes to the installed applications.
And customer service people who don’t actually know what they are talking about. Just an FYI – Mod_rewrite is not an .htaccess file, it is an Apache module that allows a specific set of rules to be added to the .htaccess file which then allows an application to re-write links (so your browser address bar isn’t filled with gobbeldy gook – and, yes that is a technical term).
Oh, and having boobs doesn’t make me an idiot, just an FYI.
Sorry, I might be a little irritated, I just hate it when technology companies make false or barely true claims and the public believes them. And I really hate that this information is not clear at the onset, even to someone like me.

I don’t know what any of that means, but you go girl!