When you say that you support WordPress, make sure you tell your customers that you support only a very old version with a giant security hole.  And that if you want to use a more recent version you have to pay someone there to make a recent, stable version work because you have limited your customers options so greatly when it comes to the installed applications.

And customer service people who don’t actually know what they are talking about.  Just an FYI – Mod_rewrite is not an .htaccess file, it is an Apache module that allows a specific set of rules to be added to the .htaccess file which then allows an application to re-write links (so your browser address bar isn’t filled with gobbeldy gook – and, yes that is a technical term).

Oh, and having boobs doesn’t make me an idiot, just an FYI.

Don't lie to customers, it isn't nice

Sorry, I might be a little irritated, I just hate it when technology companies make false or barely true claims and the public believes them.  And I really hate that this information is not clear at the onset, even to someone like me.

Wait, what needs to be changed?  The favicon is that little teeny tiny image at the corner of your browser tab or that appears with a link that you have bookmarked.  It is a little nugget of identity, a crucial (yet itsy bitsy) brand reinforcer. Not to mention it makes Google happy.  And really, 50% of web design is making Google happy.  (Usability, readability, accessibility those all make Google happy, and website users too).  (The rest is making sure Internet Explorer doesn’t kill your site and that my mom can figure it out, but those are for a different post).

And now, I have to pour my creativity into a 16px by 16px canvas.  That tiny little icon is crucial.  And I blew it.  On my own site no less.  From now on, it is added to the check list!

Check back in a few days to see what I come up with at 3am!